Great service is
Hayylo is the most secure, highly adopted customer service platform dedicated to elevating care quality and satisfaction. We empower care providers to exceed compliance standards and foster trust, delivering transparent and responsive services where every voice is heard.
Award Winning Platform
NovaCare service the community of Newcastle and have been a Hayylo customer since 2017.
"Every member of our teams uses Hayylo to manage their daily work"
Goodin is the ACT's leading care provider, supporting over 3500 clients and their families.
“The Hayylo implementation was the best deployment we have ever done"
One of the leading care provider in Australia, Integratedliving service over 10000 clients across Australia.
"We love Hayylo and couldn't service our customers without it"
Operating budgets are stretched
With over 60% of communication being repetitive, teams are working hard to stay organised and efficient, which creates stress and burn out, making it difficult to foster productive teams and retain staff.
Thousands of hours saved
On average each client requires 3-5 contacts per month relating to service changes. This effort adds up quickly, reducing care team productivity.
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75 hrs
Time saved with 500 clients
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150 hrs
Time saved with 1000 clients
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450 hrs
Time saved with 3000 clients
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1350 hrs
Time saved with 9000 clients
Hayylo helps care admin teams succeed
By automating repetitive communication tasks, and helping reach clients easily, teams are stress free saving hundreds of hours every month.
Productive teams
Happy clients
Simple care
Within weeks hayylo relieves daily effort from scheduling, customer service and co-ordination teams, enabling greater connection with clients, lower operating costs and increased productivity.
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In 4 weeks
Your team will be up and running, saving hundreds of hours in admin time by automatically updating clients and their families they way they want.
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In 8 weeks
Your customer service, scheduling and care management teams will have a bird’s eye view across all work and able to manage it more effectively.
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Moving forward
Clients, families and teams will be able to reach each other in more efficient ways such as SMS chat and self service via your branded app, saving you time and money.
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Future proofing
As we continue to work together we open even more ways for your communities to connect and self serve the information that matters to them.
The only service platform built for care
Community Care
Hayylo is the leading care service platform across home care operators in Australia. Our technology has been purpose built for care teams.
Disability Care
Participants and their families love the Hayylo platform because is give them choice and control. Teams love it because it saves them time and stress.
Residential Aged Care
Help your teams keep everyone updated with ease, in a fraction of the time. When families and residents have questions your team will be there to help.
The world is moving to digital care delivery, and Hayylo helps us get there.
See Hayylo in action
Care Sector Awards
Hayylo won the ITAC (Innovative Technology Across Care) Joint Overall Winner in 2018 as well as the 2018 Best Solution that provides ongoing consumer independence through ITAC. We’ve also been awarded CareFactor’s 2019 Innovation in Aged Care award, and been recognised as finalists for multiple international industry awards.