In a strategic move to enhance client communication and engagement, Bannister In Home Care has chosen Hayylo as their preferred client communication platform. This decision comes as Bannister seeks a comprehensive solution to streamline communications, manage enquiries, and improve the overall client and family experience. Importantly, Bannister joins a growing list of AlayaCare users who have chosen Hayylo to address their communication needs, highlighting Hayylo’s unique value in the sector and further expanding our partnership with the leading care management system.
As the aged care sector in Australia prepares for the upcoming Support at Home reforms, organisations like Bannister are increasingly seeking innovative solutions that can meet evolving requirements. These reforms, aimed at simplifying and personalising home care services, present both challenges and opportunities for providers. Hayylo is ideally positioned to support organisations during this transition, offering a client-centric communication platform that centralises engagement across SMS, email, phone, and other channels.
“We’re thrilled to welcome Bannister In Home Care to the Hayylo family,” said Greg Satur, CEO of Hayylo. “Our platform is built to support care providers in Australia, with a strong focus on helping clients stay connected and engaged with their care. By choosing Hayylo, Bannister is taking an important step towards not only meeting current standards but also shaping a seamless, client-centered experience that supports independent living.”
For Bannister, this partnership means an immediate solution to streamline communications, ensure enquiries are managed effectively, and provide clients and families with a powerful self-service portal. By using Hayylo’s advanced tools, Bannister will be well-equipped to navigate the new landscape under the Support at Home reforms and deliver the personalised, connected care their clients deserve.
This collaboration marks another significant milestone in Hayylo’s mission to empower care providers with a robust, Australian-built platform that meets the unique needs of the market. We look forward to helping Bannister—and other providers across Australia—deliver care that’s truly client-centered, responsive, and aligned with the future of home support services.
