Simplified communication.
Stress free teams.
A centralised communication platform that helps admin teams reach everyone from one place, easily
Hayylo Platform Features
Hayylo’s complete care provider software gives you and your teams more time by connecting your systems, removing the routine and repetitive tasks from your teams day, and improving access to information for everyone.
- Clients & families can manage care services directly freeing time
- Allow clients to schedule appointments and activities, view budgets and statements, connect with your teams and request concierge services.
- All of this means less calls for your team.
- Teams will never miss a client promise and always know what’s important
- An organized, and transparent way of working that helps teams work easily
- Communicate with teams, clients and families through one centralised dashboard.
- Easily and efficiently manage reminders
- Automate routine tasks, manage multiple teams and reduce manual workload.
- Keep clients and families up to date with the Social Feed.
- Socialise with family and friends
- Replace your existing SMS methods with a trackable, auditable central place
- Help your teams reach clients using SMS chat.
- Resolve enquiries and changes without picking up the phone.
- Quickly communicate with clients and their families.
- Send out mass messages with ease, direct from your dashboard.
- Increase self-service capabilities for clients.
- Give customers instant access to the information they need.
- The smart automated phone system provides clients with relevant information.
- Minimise lost revenue with Smart Numbers.
- Significantly reduce admin calls (and save up to $2.30 per call)
- More time in focus mode.
- Scheduling teams no longer need to call all clients when visits change
- Intelligent visit notifications only go out at the right time to clients & families
- Intelligent visit notifications only go out at the right time to clients & families
- Works with any scheduling software
- Filter and target your clients / families and workers in a wide variety of ways.
- Ensure messages go to the right people
- Always have a record of who was sent what and when
- Effectively communicate client care updates to those who need the information fast
- Centralize all client communications into the dashboard
- Remove the risk of missing something, ensuring emails are always associcated with your client records
- Attach documents, CC the relevant care team and keep families up to date
- Allow clients and family members to contact teams directly in ways they want
- Deliver more care options through video
- Offer video calls to clients
- Give your care team the power to conduct virtual case management calls
- Complete social check-ins with ease
- Allow your team to connect with clients and develop great care relationships
- Fully managed and supported integration in weeks
- Works with CIVICA, Telstra Health, AlayaCare, Sandwai and many other tools
- Works with on-premise or cloud based care management software
- No technical skills required working with Hayylo’s delivery team.
- Helping frontline teams capture observations when with clients
- Ensures the right teams / case managers see whats important easily
- Care teams can see client visits and capture requests on their behalf in a click
- Let clients know in a click they are running late or even check care documents on the go
- Helps teams update everyone after a visit – including clients and families