Simplified communication.
Stress free teams.

A centralised communication platform that helps admin teams reach everyone from one place, easily

Hayylo Platform Features

Hayylo’s complete care provider software gives you and your teams more time by connecting your systems, removing the routine and repetitive tasks from your teams day, and improving access to information for everyone.

Hayylo Community App

Community app

Empower your clients and increase independence.

  • Clients & families can manage care services directly freeing time
  • Allow clients to schedule appointments and activities, view budgets and statements, connect with your teams and request concierge services.
  • All of this means less calls for your team.
Hayylo Smart Dashboard


A central dashboard that puts your teams in control

  • Teams will never miss a client promise and always know what’s important
  • An organized, and transparent way of working that helps teams work easily
  • Communicate with teams, clients and families through one centralised dashboard.
  • Easily and efficiently manage reminders
  • Automate routine tasks, manage multiple teams and reduce manual workload.
Hayylo Social Feed


Free your care team's time by keeping clients and family in the loop automatically.

  • Keep clients and families up to date with the Social Feed.
  • Socialise with family and friends
Hayylo Product Features SMS

SMS Chat

Instant messages for teams, clients & families

  • Replace your existing SMS methods with a trackable, auditable central place
  • Help your teams reach clients using SMS chat.
  • Resolve enquiries and changes without picking up the phone.
  • Quickly communicate with clients and their families.
  • Send out mass messages with ease, direct from your dashboard.
Hayylo Product Features Voice and Phone


The information customers need, when they need it.

  • Increase self-service capabilities for clients.
  • Give customers instant access to the information they need.
  • The smart automated phone system provides clients with relevant information.
  • Minimise lost revenue with Smart Numbers.
  • Significantly reduce admin calls (and save up to $2.30 per call)
  • More time in focus mode.
Hayylo Product Features Visit Notifications

Visit Notifications

When visits change, clients are notified automatically

  • Scheduling teams no longer need to call all clients when visits change
  • Intelligent visit notifications only go out at the right time to clients & families
  • Intelligent visit notifications only go out at the right time to clients & families
  • Works with any scheduling software
Hayylo Product Features Bulk Messaging

Bulk Messaging

No need to export and manage lists – reach everyone easily.

  • Filter and target your clients / families and workers in a wide variety of ways.
  • Ensure messages go to the right people
  • Always have a record of who was sent what and when
  • Effectively communicate client care updates to those who need the information fast
Hayylo Product Features Email


Less time managing. More time communicating

  • Centralize all client communications into the dashboard
  • Remove the risk of missing something, ensuring emails are always associcated with your client records
  • Attach documents, CC the relevant care team and keep families up to date
  • Allow clients and family members to contact teams directly in ways they want
Hayylo - Video Calls


Connect virtually with one click

  • Deliver more care options through video
  • Offer video calls to clients
  • Give your care team the power to conduct virtual case management calls
  • Complete social check-ins with ease
  • Allow your team to connect with clients and develop great care relationships
Hayylo Product Features Integration


Connects easily with any care management software today.

  • Fully managed and supported integration in weeks
  • Works with CIVICA, Telstra Health, AlayaCare, Sandwai and many other tools
  • Works with on-premise or cloud based care management software
  • No technical skills required working with Hayylo’s delivery team.
Hayylo Product Features Care Worker Application

Worker App

Communication at their fingertips

  • Helping frontline teams capture observations when with clients
  • Ensures the right teams / case managers see whats important easily
  • Care teams can see client visits and capture requests on their behalf in a click
  • Let clients know in a click they are running late or even check care documents on the go
  • Helps teams update everyone after a visit – including clients and families

Ready to simplify your care service admin and communication?