Award Winning Customer Experience Platform

Civica - Hayylo

Civica’s Carelink Suite and Hayylo join forces

A partnership between Carelink and Hayylo will bring unparalleled power to Aged and Health Care providers throughout Australia.

So, who is Civica?

Civica supports and delivers solutions to over 500 health and care providers across Australia, Canada and the UK by empowering people and helping them create better outcomes.

Bringing with them over 40 years’ experience, Civica helps customers to streamline the delivery of integrated care. Their focus is to enhance patient services for better operations, clinical and financial outcomes.

Like Hayylo, the Civica team understand that people are at the very heart of every organisation and they are the way to facilitate better results. Like Hayylo, the Civica products are tools to help provide ‘better health, better care and better outcomes for Australians’.

What is The Carelink Suite by Civica?

The Carelink Suite is an end-to-end client management solution that drives efficiencies and supports a client focused workforce to provide better care outcomes. ‘This solution manages all aspects of the client life cycle in one integrated system, ensuring your team are in the right place, at the right time, with the right information’.

Providing efficiency in enquiries, rostering, client and employee management, reporting, electronic time sheeting, forms management, award interpretation and much more, the Carelink Product Suite also provides integration with widely used third party payroll and finance systems.

And how does Hayylo fit in?

Our robust, intuitive customer service and communication tools are the perfect fit to work in combination with any of the Carelink product suite to support providers.

The Hayylo core offering works to ensure service standards never drops, and teams, customers and family members are always kept in the know. Care is a two-way street, and the final step is ensuring your customers communicate and interact with you. The Hayylo customer experience platforms ensures that customers actively engage and connect to the services and people that matter to them in a holistic way.

Our trusted partners

Contact your Civica or Carelink Rep today

Carelink’s critical software, digital health and care solutions, and managed services combined with Hayylo’s customer service tools to engage and drive better communications will provide a whole new level of support for the community care industry. This will ensure the best practice, compliance, customer service and efficiencies across organisations.

  • We value your privacy and hate spam too. By submitting this form you are agreeing to allow us to follow up with you regarding your enquiry.