Operational teams in the aged, disability and home healthcare sector work in a complex and demanding environment. They face an ever-increasing workload that can swamp even the most driven operational efforts.
Conventional workplace setbacks like team members calling in sick, changes in service timing, and limited resources can all feed into the complexity of the day, but when you mix that in with the ‘normal’ tasks the to-do pile can start looking more like a mountain.
You will know the immediate details of your day better than anyone, you will know that getting the right things done at the right time is only part of the equation. Leadership at this level means looking at how you go about building and sustaining the culture of your organisation.
Over 60% of All Employee Turnover Is Voluntary
The culture that forms around how your team members work together is going to affect more than just the surface of your average workday. Health care providers operate in an industry that demands strong team efforts, and healthy team culture is going to determine how effective you and your team are.
A collaborative and supportive team environment grants the space you need to feed off each other’s best efforts. A healthy team culture keeps your team members happy, engaged, and puts each team member in a space in which they know that they are seen and appreciated.
Here are some links to resources that may help on your journey to creating a great workplace culture.
The Average Cost to Hire Someone Is $5000
The other side of all this is the ramifications of weak team culture. Team members that don’t communicate and aren’t working together can have problems with motivation and run the risk of burning out. Addressing the problem of burnout is never a ‘once-and-done’ kind of problem for managers in any industry. However, the health care industry, in particular, sees workers exposed to the sorts of stressors that can contribute to burning out.
Ready, willing, and able team members are the backbone of health care organisations. Every time a team member reaches their limit and leaves, you’re going to have to face the cost of their departure. Recruitment and training can significantly drain resources and pose qualitative issues for the remaining team members. When you consider too that all of these considerations carry into the customer experience, the costs associated with a high attrition rate can take on a very real significance for the viability of your organisation.
These are links that can help reduce team burnout.
Headspace Is a Great Resource for Those Thinking Outside the Box About Managing Stress in the Workplace.
Why not take a minute now to try their mini meditation.
100 Employees Equals 17 Hours a Week Clarifying
When you’re set about getting something done, and you know it is your team that is going to get you there, you have to concern yourself with communication. Communication is the key detail that underpins a strong team culture, and when your teams aren’t communicating effectively all the familiar problems rise to the surface. Customer problems start getting missed, team members get stressed, and the cracks start showing.
A team that knows they are heard, that share and collaborate, are going to be the best collective version of themselves when getting to the task at hand. It is all made possible through good, strong, and open communication, and it puts you and your team in the position they need to be in to get the job done and keep your organisation ready for the next challenge.
Don’t forget to click the links for more information on effective communication.
We hope you enjoyed our blog on creating a great culture in healthcare teams. If you are interested in talking to us about anything you have seen here today please contact us at firstname.lastname@example.org or by heading to www.hayylo.com