Seamless data integration is essential for aged, disability and home health care providers who wish to enhance the customer care journey by using technology, while staying within budget and business constraints. hayylo and Sandwai strive to bring innovative solutions to address care providers’ unique needs with smart, purpose-built features.
Following successful integration and deployment of the Sandwai scheduling tool for hayylo’s latest client Novacare, care providers in search of innovative, tech-driven solutions can now benefit from these newly established deep integration capabilities.
hayylo delivers a customised, scalable customer experience platform and app that streamlines communication between care providers and their customers. Sandwai is a workforce management tool that optimises scheduling and resourcing for busy, administratively burdened care providers.
Sandwai CEO and Founder Nathan Eddy says:
“This partnership illustrates the potential for deep integration between solutions and an exciting, seamless experience for customers,”
By integrating back end systems and scheduling tools into a single customer view, care providers can deliver an exceptional level of service. The new partnership means care providers will be able to deliver a fully integrated experience to all stakeholders, from internal teams to support workers, customers and their loved ones.
Both hayylo and Sandwai have already attained national recognition for their significant contribution to the care industry at the prestigious ITAC awards – Sandwai in 2017 for Best Workforce Efficiency or Quality Improvement Solution, and hayylo in 2018 for Best Solution that Provides Ongoing Consumer Independence and joint Overall Winner. The accolades speak volumes of the future vision for the care industry.
With a data integration partnership that lends to faster, more cost effective set up, hayylo and Sandwai continue to grow value and significant returns for care providers who are ready to take their customer service delivery to the next level.
Contact today and to find out how this partnership helps you.