Up and going fast
Ready to go live in 8 weeks or less with minimal effort and training from your team.
Connect all your existing software and tools – current or new ones – so there is no double handling.
Monthly and based on the number of clients you actively support. No extra charges for families.
Keep a full history of any and all client communications to help with audits and reports.
Trusted by leading aged, community and disability care providers and their 50,000+ clients
60% of enquiries are to answer simple questions
Who’s coming? When? Can I change something?
Teams are busy fielding these calls from clients and their families. It’s stressful work. With Hayylo, it doesn’t have to be this way. Hayylo is a purpose-built communication platform that ensures your clients, families and teams are updated at the right times via SMS, phone calls, email and your client and family app experience.
Hayylo is the platform that pays for itself
success rate of integration with any scheduling or client management tool.
reduction in incoming calls and 27% optimisation in the remaining ones.
improvement in support response time and 50% less staff time on manual tasks.
reduction in short notice cancellations, driving greater workforce stability.
of clients say they feel more connected and closer to their care providers after Hayylo.
Reduce the noise so your team can focus on what they do best
The demands on care services providers are intense. And the manual processes of actioning each of these put unnecessary stress on them and result in less-than-ideal outcomes for clients. Managing roster changes and service requests, collecting customer feedback and communicating with them needs be in one central location. This is Hayylo.
Making waves across the care sector
Since launching the platform, Hayylo has won the ITAC (Innovative Technology Across Care) Joint Overall Winner in 2018 as well as the 2018 Best Solution that provides ongoing consumer independence through ITAC. We’ve also been awarded CareFactor’s 2019 Innovation in Aged Care award, and been recognised as finalists for multiple international industry awards.
And, we’re showing no signs of slowing down.