Digital communication is constantly evolving, seemingly faster than ever in a world in self-isolation. The development in communication means the quantity of platforms has increased, but it’s up to the provider to ensure the quality increases too. While modern communication has developed to take countless forms, most can be distinguished as either synchronous or asynchronous. […]
We’ve brought in the best technology from other sectors to create better communication capabilities for providers, their support teams, their customers and their families to drive a better customer experience while reducing operational costs.