Hayylo Welcomes CatholicCare Wollongong to the Family
We’re proud to announce our latest partnership with CatholicCare Wollongong, an organisation dedicated to delivering compassionate, client-centred care to over 900 clients in the Wollongong area. As part of their commitment to providing exceptional care, CatholicCare Wollongong is adopting Hayylo to transform the way they connect with their clients and families. In today’s care landscape, where effective communication is a fundamental expectation, Hayylo’s platform will streamline communication, empower client self-service, and build trust.
What This Partnership Means for CatholicCare Wollongong
By implementing Hayylo, CatholicCare Wollongong aims to:
•Optimise Communications: Automating notifications and providing direct schedule access will reduce manual processes, giving staff more time to focus on higher-value activities while improving communication efficiency.
•Enable Self-Service: Clients and families will be empowered to access their care details directly through Hayylo’s app, reducing the need for routine calls and fostering independence.
•Streamline Inquiry Management: Clients can connect with the right team without relying on manual intervention, reducing response times and enhancing the client experience.
With a “take it slow” approach tailored to their unique needs, the project will roll out core functionalities by December, supporting CatholicCare Wollongong’s ongoing focus on efficiency and exceptional care.
A Word from CatholicCare Wollongong
“We are excited to partner with Hayylo to create a more seamless and efficient care experience for our clients and their families. This collaboration is an important step in our journey to modernise our communication and service delivery.”
— Cheryl Tarantola, Executive Manager Aged & Disability
Shaping the Future of Client-Centred Care
At Hayylo, we believe communication is at the heart of quality care. Platforms like ours have become the new normal, ensuring that every interaction strengthens trust, improves efficiency, and enhances the overall care experience. We’re proud to support CatholicCare Wollongong as they set a new standard for client-centred care and prepare for the July 2025 Support at Home reforms.
